About Your Local MINI Retailer | Hedin Automotive Ruxley

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

131 ratings and 98 comments received in the last 90 days.

14 January 2026

everything went to plan , Nikki was great and very helpful and the car well its what we wanted lol

07 January 2026

Faultless service

06 January 2026

George was great. Calm, professional and knowledgeable.

30 December 2025

Excellent attention to detail and good, honest help and advice when making my recent purchase.

26 December 2025

Started with Ben the Manager who was Lovely then handed to Adam who was extremely patient and helpful.

23 December 2025

The salesman, Adam, is very easy to deal with. Superb service

23 December 2025

Very satisfied

19 December 2025

Every question or query was answered

02 December 2025

Ian was amazing, very helpful, very friendly, very knowledgeable. Also got back to me when I emailed him or called. Gave me so much information. Very happy with the service I received

30 November 2025

very good service

See all reviews

19 November 2025

Friendly and knowledgable sales team who treat you like one of the family.

15 November 2025

the team - natalie and ben were just great to work with. really helpful and responsive

15 November 2025

Seamless service

14 November 2025

Ben & Nikki were exceptional. Great service, helpful, knowledgeable, friendly, informative, professional, efficient and just really easy to deal with at all times.

13 November 2025

Super friendly staff, made my daughter hot chocolates and made her feel also included in the process!

06 November 2025

Natalie was really friendly and so professional. She went above and beyond with her customer service. She took into consideration my needs and disability. As well as support shown from George and Ben. Could not have been any happier with this.

03 November 2025

Friendly, professional support

28 October 2025

As above, so helpful, friendly and efficient

28 October 2025

We started with a sales person and then got moved to a different person half way through

27 October 2025

Process was very straightforward.

12 January 2026

Easy to organise, friendly and welcoming team. Very clear feedback

10 January 2026

Great service

10 January 2026

Always very efficient and very good customer service.

08 January 2026

Super quick and easy

08 January 2026

Friendly and helpful staff as always.

05 January 2026

Informative and curtisy

01 January 2026

From buying the car to the service we just had we couldn't fault anything in either process

28 December 2025

Really impressed- easy to get prompt appointment. Exceptional staff- really friendly, welcoming & helpful. Loved the surprise goodie bag. Wish this garage was closer to where I live

28 December 2025

Staff were helpful

27 December 2025

Excellent work and helpfullness

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24 December 2025

Everything was explained to me before and after my car's mot and service. Also like the mot video that you receive.

23 December 2025

The service was done quickly and efficiently and the car appraisal video was informative.

21 December 2025

Very efficient and professional.

21 December 2025

Fixed the problem

21 December 2025

Nothing is ever a problem

18 December 2025

Great service from the team, every need was considered and help offered for all scenarios

18 December 2025

Great service, job finished quickly and lovely interaction and customer service

18 December 2025

Great customer service I was well looked after.

17 December 2025

Staff v helpful. Car cleaned even with just mot

12 December 2025

Everything was completed as arranged by Alex Briner, who is an extremely helpful and efficient young man.

11 December 2025

Professional

10 December 2025

Very smooth, friendly and professional service from initial booking to pickup.

10 December 2025

Happy

10 December 2025

Paul was helpful as always

09 December 2025

Again, all good, service, car serviced and cleaned, staff efficient and a bag of sweets, how can I complain?

08 December 2025

Communication fab

08 December 2025

Swift handover for service snd kept in touch during works. Customer service with Paul polite and efficient.

08 December 2025

investigation for a creaking steering wheel, which was fixed, faulty bolt. When picking my car up, there was a bolt on the floor, took it into service department, hopefully it was the faulty bolt not the new bolt. Ask for a clean too but no clean

08 December 2025

Great team and exceptionally efficient

08 December 2025

They pointed out everything under the car and how everything was looking and also made me aware of to bulges in both front tyres

07 December 2025

As above

06 December 2025

Everything was done professionally and on time

06 December 2025

Quick service timings as said.

06 December 2025

See above

04 December 2025

My problem was sorted

03 December 2025

Sorted out issue quickly. Unlike the other mini garage who want to charge just to diagnose before they do anything, my daughter's car was assessed and fixed quickly. Love the goodie bag too. Thanks very much. We'll definitely be back!

02 December 2025

Same as above in my previous statement

01 December 2025

Everything went according to plan plus see first box

01 December 2025

I didnt get fixed what I brought the car in to be fixed

27 November 2025

Everything dealt with well.

26 November 2025

Completely satisfied

26 November 2025

Paul Robinson especially is always helpful and professional.

25 November 2025

Did everything that was supposed to be done very well.

24 November 2025

Very professional and polite team

24 November 2025

Kept in touch with me throughout visit efficient and speedy service

23 November 2025

Friendly and efficient.

20 November 2025

Professional , genuine and friendly.

19 November 2025

Paul couldnt have made my visit go any smoother.

19 November 2025

Always thoroughly explain the works.

18 November 2025

Good explanations

18 November 2025

Friendly service, all work clearly explained and finished on time.

17 November 2025

Costs seemed too high for a standard service on a small car.

16 November 2025

On time and prompt completion

16 November 2025

Same high standard of service I have experienced on previous occasions

12 November 2025

Polite prompt service and like the pit stop appointment, makes life easier

12 November 2025

Serviced by Stephen James /Hedin since new - always been happy.

11 November 2025

Good service, friendly staff

10 November 2025

Very happy, the video feedback was clear and in detail also verbally explained on collection.

09 November 2025

Daniele & the team were friendly & efficient great communication

07 November 2025

No issues to be resolved.

07 November 2025

All good

06 November 2025

Good Customer service. Nice People

06 November 2025

Very good service through my visit

04 November 2025

Great service and friendly staff

03 November 2025

Because I didn't have to wait to long for my mini to be serviced and washed and hovered

02 November 2025

Hedin provided updates on work to be done and carried out the work to a high standard

02 November 2025

Ben especially was so knowledgeable and didn't make us feel rushed Nikki and Natalie were also very professional making making our overall Purchase and handover stress free and enjoyable

01 November 2025

Very satisfied. Was lovely being walked back to my car and cleaning my car was a bonus too.

29 October 2025

I could not ask for anything more. They were excellent in all aspects of the work undertaken.

27 October 2025

Very reasonable cost and clear explanation of what is needed

27 October 2025

PAUL ROBINSON helpful

27 October 2025

Please see comment above

26 October 2025

Paul was great kept us up to date with what was going on

24 October 2025

Very helpful, customer service was great, very friendly

24 October 2025

The service was carried out quickly and efficiently.

23 October 2025

Very effiicient. Kept us informed all the way.

22 October 2025

Overall treated very well,organised from start to finish THANKS

22 October 2025

Good Comms and polite reception staff

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Hedin Automotive Ruxley.

Address

Maidstone Road, Ruxley, Sidcup, DA14 5BG

Opening Hours

Mon–Fri:08:30 - 18:00
Sat:09:00 - 17:00
Sun:CLOSED

Phone

020 8269 8139

Map

Areas served

Ruxley as well as surrounding areas including Bexley, Dartford, Swanley and Sidcup

View map

Address

Maidstone Road, Ruxley, Sidcup, DA14 5BG

Opening Hours

Mon–Fri:07:30 - 18:00
Sat:08:00 - 12:30
Sun:CLOSED

Phone

020 4538 2670

Map

Areas served

Ruxley as well as surrounding areas including Bexley, Dartford, Swanley and Sidcup

View map