OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
95 ratings and 67 comments received in the last 90 days.
21 August 2025
Alfie was really helpful, we felt listened to when we were customising the car and Alfie was able to answer any questions we had.
11 August 2025
We were thrilled to receive our car earlier than expected. Again,Natalie demonstrated the vehicle perfectly and answered any questions we had.
07 August 2025
I have bought all my cars from Nikki and couldn't wish for a better salesperson. Nikki is welcoming, ensuring that the experience is as easy for the customer as possible. It's also nice that the manager takes time to talk to you as well.
30 July 2025
Just quality throughout end-end
25 July 2025
The process was easy with excellent service from the first test drive to handover.
22 July 2025
Effortless. Seamless and super easy! I love buying my new car!
22 July 2025
Really helpful, took the time to answer all of my questions and the space to think my decision through. Really made the effort with excellent standard of customer service
19 July 2025
Same as above
14 July 2025
Friendly service
28 August 2025
The staff always takes the whole day to even provide a status update. I have to chase them for an update
25 August 2025
Already said
25 August 2025
Easy to communicate with Paul, he can provide good suggestions, highly recommended
23 August 2025
My car has a noise coming from the rear nearside under breaking - the car came in and I was told that it must have been a stone that has now dislodged - I was told that car had been test driven - clearly not as the noise is still as loud as before !
22 August 2025
There was a problem initially, but Daniela sorted it out. She was so good.
19 August 2025
It was completed swiftly with the appropriate attention to detail.
17 August 2025
Very good
16 August 2025
Am completely satisfied with the full service together with the MOT and not forgetting the wonderful clean8ng of my car
16 August 2025
Problems were all sorted!
16 August 2025
I always recieve great service!
24 August 2025
All very professional and I was guided perfectly